Data Governance
Goals for Champlain Data Governance
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To serve Champlain’s business needs through:
- Strategically managing and utilizing information,
- Aligning data management efforts and technology, and
- Leveraging information in business decisions and processes.
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To implement processes, policies, infrastructure and solutions to govern, protect, maintain and use information, including:
- Making data relevant, accurate and consistent, and
- Making data accessible, timely and secure.
The Data Governance Project Charter outlines the overall vision, business goals and objectives associated with Champlain’s data governance initiative.
This document also defines the organizational structure of the data governance team and the roles and responsibilities of the various team members.
In addition, the charter outlines the governance structure for defining data policies and procedures, the mechanism by which issues are managed and communication protocols for all data governance-related activity.
Data governance (DG) refers to the overall management of the availability, usability, integrity, and security of the data employed in an enterprise. A sound data governance program includes a governing body or council, a defined set of procedures, and a plan to execute those procedures.
Data Governance Organizational Structure
These levels make up the governing bodies that determine Champlain’s goals, decisions and policies on data governance.
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Data Governance Sponsors (Steering Committee)
- Act as the business owners of the project, sharing the vision for improved and consistent access to College information.
- Set priorities and allocate funding.
- Create the vision and set the overall direction of various Data Governance initiatives.
- Create Data Governance communication plan.
- Develop a road map/overall direction.
- Work with consultants to understand their recommendations and adapt them as needed to be successful at Champlain.
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Data Governance Lead
- Exercise decision rights regarding access to specific data points across the institution.
- Oversee and convene Data Council.
- Expose and manage the impact of individual business unit data decisions on other units as well as institutional data.
- Apply change management best practices to ensure successful implementation and shift in institutional culture.
- Identify areas for education and training specific to data governance best practices.
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Data Governance Council
- Drive and lead the execution of Champlain’s data governance projects.
- Evaluate the various information needs and challenges at Champlain and determine their priority as they relate to Champlain College’s mission and goals.
- Understand the data needs of the College and the technological constraints of the existing IT infrastructure and applications.
- Set data quality standards, validation rules and enforcement procedures.
- Evaluate the information needs and challenges and determine their priority as they relate to Champlain College’s strategies and goals.
- Recommend policy regarding data access, data security and data confidentiality.
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Spot-Light Groups
- Spot-Light Groups provide subject matter expertise both from a data-provider standpoint (source-systems) and a data-consumer standpoint (what kind of analysis/reporting needs to come out of it). They will include people from the user-community, but also from IT.
- Spot-Light Groups will be created on an as-needed basis and be comprised of data stewards of those systems that are involved with data governance issues.
Data Governance Key Contacts
Navigate to a category of Data Steward or Data Owner
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Data Governance Sponsors
Members of the Data Governance Steering Committee act as the business owners of the project, sharing the vision for improved and consistent access to College information.
Member Title Contact Info Leslie Averill Chief Information Officer laverill@champlain.edu -
Data Governance Lead
The guardian role will be to facilitate the creation of the data governance structure, access procedures and processes within each functional area to ensure consistent and reliable data and audit reports that validate those processes.
Data Custodian Dept. Email Diana Matot Information Systems matot@champlain.edu -
Data Stewards
Subject matter experts, in their respective functional areas, who can provide feedback on specific processes or procedures.
Data Steward Title Dept. Email Marcelle Langan Director of Institutional Marketing & Web Services Marketing marcelle.langan@champlain.edu Marnie Behrendt Business Insight Analyst Champlain College Online mbehrendt@champlain.edu Mark Pierce Academic Ops Manager Champlain College Online mpierce@champlain.edu Katrina Bennett Director Financial Aid Office katrina.bennett@champlain.edu Rick Doran Sr. Financial Aid Operations Coordinator Financial Aid Office rdoran@champlain.edu Casey Maynes Director of Student Accounts Student Accounts cmaynes@champlain.edu Kelsey O’Connor Director of Housing & Residential Life Residential Life koconnor@champlain.edu Ethan Garhartt Operations Coordinator Career Services egarhartt@champlain.edu Skip Harris Director Student Health, Wellness and Counseling sharris@champlain.edu April O’Dell Assistant Vice President Finance Office aodell@champlain.edu Elizabeth Scott Assistant Director Advancement Services scott@champlain.edu
Policies & Procedures
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Policies
Policies seek to manage the creation, acquisition, integrity, security, compliance and quality of data. The policy owner will be responsible for documenting the policy, communicating the change and monitoring the outcomes.
Policy Objective Data Cleansing and Quality Policy Decrease the amount of duplicate and incomplete data within the enterprise systems. Data Classification Policy To protect the confidentiality of information important to the College’s academic mission. For that reason, Champlain College has classified its information assets into the categories of Restricted, Confidential and Unrestricted. For details associated with this policy, please refer to Champlain College’s Data Classification Policy. Data Security Policy To protect the confidentiality and integrity of Champlain College data in accordance with the levels defined in the Data Classification Policy. In addition to complying with regulatory requirements and industry accepted standards, they serve to advance the educational mission of the College while also minimizing damage that could result from unauthorized disclosure, mishandling or corruption of College data. -
Communications Protocol
The Data Governance initiative will be comprised of ongoing information exchange and knowledge sharing. Topics discussed will need to be documented and disseminated to various recipients. The following approaches will be used for the different events that occur.
Event Email Meetings Website Data Cookbook Project status updates X X Policy changes X X X Process changes X X X New roles X X Project announcements X X Issues X
Information Systems
Location
Office Hours
Tuesday 8 AM – 10 PM
Wednesday 8 AM – 10 PM
Thursday 8 AM – 6 PM
Friday 8 AM – 6 PM
Saturday 2 PM – 10 PM
Sunday 2 PM – 10 PM