Mail Center

Frequently Asked Questions:

• How do I send mail out?

  Letters and Packages

  • There is a drop box for outgoing stamped mail near the student service window. All mail is collected once a day at 3:30 pm.
  • If you need postage, you can either purchase stamps at the campus bookstore for your letters or we can apply postage to your letter or package through our Pitney Bowes machine. We only accept CC Cash Card as payment. The Mail Center carries some boxes and packing materials for your shipping needs at no charge.
  • When you send mail out, be sure to write your return address in the upper left hand corner. This will help us if your mail is returned to the Mail Center.
• Where and how do I pick up my mail?

  The Mail Center will send an email notification to your school “mymail” address for all packages and letters that arrive for you. If you did NOT receive an email from us, we have not received your package yet. Please wait until an email arrives.

  *Mail Staff signs for all packages delivered.

  All mail is picked up at the Mail Center in the CCM building on the first floor, located near the Campus Store. Please present your Champlain College ID in order to pick it up.

  Receiving USPS – Express Mail

  To insure that you receive a USPS Express Mail without delay, use the 375 Maple Street address. This mail is usually delivered by 12:00 noon. You will get an email notification when it arrives.

• How do I send a parcel using United States Postal Service?

  You can send a parcel/envelope through the U.S. Postal Service using “Express Mail”. This service is available at the Mail Center or at the post office.

  NOTE: If sending it through Champlain College, the Express Mail will not go out until the following day, so please plan ahead if possible.

  NOTE: THE MAIL CENTER ONLY ACCEPTS CC CASH CARD AS PAYMENT FOR USPS PACKAGES.

  Funds can be added to your CC Cash Card online OR at IDX Student Life Center kiosk near the Fitness Center.

• Can I use UPS or Fed-Ex?

  In order to mail out packages via FedEx or UPS, go online to their website to set up an account and create the shipment. Please print out a shipping label for your package. UPS and FedEx outgoing packages are picked up Mon.-Fri. at 3:30 and 4:00 respectively. Please bring your packages to the Mail Center before these pickup times.

  The Mail Center does supply shipping air bills; however, you will need to apply your credit card information on the air bill. Your USPS packages can be done online too at www.usps.com and dropped off at the Mail Center before 3:30.

• When can I get envelopes and boxes to send mail?

  Envelopes and stamps can be purchased at the Champlain College Campus Store, however, they only sell books of 20 stamps, no single stamps.

  ADDITIONAL INFO:

  • We ask that students, family and friends PRINT CLEARLY on all mail shipped to students. Please include full/legal name on all mail. This will help prevent any uncertainty and/or delays.
  • Because of our limited space, we request that all letters and packages be picked up asap.
  • Mail forwarding expires 3 months after you leave campus. Please be sure to update your new address with Compass Student Services.
• Can I get my mail sent to the Mail Center if I don’t live on campus?

  No. Commuter students and employees should have all mail sent to their private residence. The mail center is available for residential students because mail is not delivered to individual residence halls. Mail received for off-campus commuters will be returned to sender.